REGISTERING FOR YOUR RESIDENT PORTAL
The Cornish Commons Resident Portal is powered by “Entrata”. This service helps students record their Move-In/Move-Out room conditions as well as report any maintenance concerns in their room or around the building throughout the year. The Resident Portal may be accessed by Web Browser or by Mobile App.
All residents will receive an automated email within 24 business hours of checking in at the Commons.
TO REGISTER:
- Please click the link in the email or type cornishcommons.residentportal.com into a web browser.
- Enter in your email and temporary log in credentials.
- Log In to your Portal (Image Below)
***ON THE PORTAL, RESIDENTS WILL SEE PAYMENT INFORMATION. This is for the Commons Summer Interns Only and it is NOT connected to Student Accounts or ANY Cornish/SeattleU billing system. Please use Compass for any Student Account billing statement/financial information.***
ROOM UPKEEP TO PREVENT MAINTENANCE ISSUES
There are small tasks you can do to keep your room in tip-top shape. Making a habit of the following actions will help you avoid excessive maintenance needs:
- Clean any hair out of tub/sink drains after every use
- Do not rinse food down the sink or tub drain
- Do not flush ANY products other than toilet paper
- Maintain cleaning supplies and clean your room frequently
- Notify us through your Resident Portal or email housing@cornish.edu as soon as you have any work request or relevant concern
REMOVING COMMAND STRIPS
Not properly removing a Command Strip can result in costly patching repairs and paint for your walls. We’ve created a short video, along with instructions below, on how to remove a Command Strip from your wall without damaging the wall or paint.
It can cost upwards of $50 to fix each damaged area on a wall because a Command Strip was not removed properly. This will be billed back to the student that caused the damage. After viewing the video and instructions, if you do not feel you can remove a Command Strip without causing damage, submit a Work Request and the maintenance staff can assist. There is a small charge to have maintenance staff remove Command Strips, but it is significantly less than what it costs to fix a damaged wall.
Command Strip Removal Steps:
1) Remove any objects, such as pictures, picture frames, posters, etc that are currently being held-up by the command strip.
2) Carefully remove the hook or other components so the removal strip is showing.
3) Slowly, pull straight down on the strip, applying even pressure.
4) The strip will come off the wall along with anything it is holding up.
***DO NOT PULL THE STRIP AWAY FROM THE WALL, THIS WILL CAUSE DAMAGE TO THE PAINT AND DRYWALL****
COMPLETING YOUR ROOM INSPECTION
It is very important to complete your room condition inspection when moving into your room. This is your opportunity to tell us about any damage in your room before you moved in. At the end of the academic year, we will inspect the room for damage, and you will be responsible for any damage that was not noted on your Inspection.
To find your inspection:
1. Navigate to your Resident Portal Home Screen.
2. Click on “My Suite” and then “Inspections” in the left-hand menu (Desktop) or in the bottom right-hand corner Menu (Mobile App).
3. Start Inspection and ADD NOTES AND PICTURES for damages found during your Move-In. Any Damages reported during Move-Out that were not reported at Move-In will be assessed and charged to the resident.
4. Don’t Forget to Sign and “SUBMIT INSPECTION” (Desktop) or “SAVE INSPECTION” (Mobile App)
SUBMITTING A MAINTENANCE REQUEST
It is very important to complete a maintenance request as soon as something is wrong. Normal wear and tear is understandable and we want to fix items as soon as possible so we aren’t waiting till the end of the year.
1. Log In to your Resident Portal.
2. Click on the “REQUEST MAINTENANCE’ Quick Link.
3. Follow the prompts and fill in all requested information.
- Entry Note: please let us know if you would like to be present so we can schedule a time to visit. Otherwise, we will schedule the request as soon as possible.
- Location: if it is in your room, select “Unit”; If in a public space, select “Property”
- Issue Location, Problem, Description: Be as specific as possible
- Add Photo: Please add a photo or two. This helps us pinpoint what you are seeing and requesting.
4. Save the work order so the maintenance team can get it started.
****Residents will receive communications when a maintenance request is received, started, and completed. If at any point, there are questions or concerns, residents may reach out to housing at cornishcommons@seattleu.edu or by stopping by the welcome desk or housing offices on the 3rd floor of the Commons.****
